At Gamarde UAE, operated by Lotus Trading FZLLC, we value your satisfaction and strive to provide only premium-quality organic skin care products in UAE. If for any reason you are not completely satisfied with your purchase, you may request a return or refund according to the conditions below.

Eligibility

• Refunds are accepted within 14 days of delivery for items that are unused, unopened, and in their original packaging.
• Items that have been opened, used, or tampered with are non-refundable due to hygiene and product safety standards.

This policy applies to all organic beauty products in UAE, including skincare, haircare, and wellness lines.

Return Process

1. Contact Us: To initiate a return, please email us at info@gamarde.shop with your order number and reason for return.
2. Return Approval: Our support team will review your request and provide return instructions if your item qualifies.
3. Refund Timeline: Refunds are processed within 5–10 business days after we receive and inspect the returned items.
   Shipping costs are excluded from refunds unless the return is due to our error (e.g., damaged or incorrect product).

Additional Notes

We take great care to ensure that every beauty skincare product you receive is fresh, authentic, and safely packaged. For health and safety reasons, we cannot accept returns of opened items.

Contact

For any questions or concerns, please contact us at:
📧 info@gamarde.shop